PRIVACY POLICY
Last Updated: October 2026
Musical1.com ("we", "our", or "us") is committed to protecting and respecting your privacy. Established in 2004, Musical1.com operates as an independent musician community and digital marketplace. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 , Musical1.com acts as the Data Controller for the personal data you provide directly to our platform.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register an account, or interact with our community.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as data gathered automatically when you use the platform.
- Account Information: When you sign up as a User, Artist, or Record Label, we collect your name, email address, username, and password .
- Artist/Label Profile Data: If you sell or promote music, we may collect your public display name, biography, profile images, social media links, and links to your PayPal account email address .
- Audio and Video Content: We host the audio tracks, video files, album art, and metadata that you upload to your profile.
- Technical and Usage Data: We automatically collect data about your device and how you interact with our site, including your IP address, browser type, operating system, pages viewed, and referral URLs .
2. The PayPal Transaction Model & Financial Data
- No Financial Data Collection: Because Musical1.com operates a 0% commission model with direct peer-to-peer sales, we do not collect, process, or store your credit card details, bank account numbers, or financial transaction histories .
- Direct PayPal Processing: When a Buyer purchases digital content from an Artist, the transaction occurs entirely through PayPal . The processing of that financial data is governed solely by PayPal’s Privacy Statement . Artists share their PayPal email addresses with the platform solely to enable the technical routing of payment buttons on their profiles.
3. How We Use Your Information
We use the information we collect for the following lawful business purposes:
- To Provide Our Services: To manage your account, host your music/video profile, and enable streaming functionality.
- To Maintain Technical Infrastructure: To troubleshoot system bugs, monitor website performance, and maintain platform security.
- To Communicate With You: To send you technical updates, security alerts, account notifications, and administrative messages.
- Legal Compliance: To comply with applicable laws in Scotland and the wider UK, and to enforce our Terms and Conditions.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal data to third parties. We only share information in the following limited scenarios:
- Between Buyers and Sellers: When a transaction occurs via PayPal, basic contact details necessary to facilitate the transaction or handle direct refund queries are shared between the Buyer and the Artist/Label.
- Third-Party Service Providers: We may share data with trusted technical vendors who assist us with web hosting, server maintenance, analytics, or email delivery. These providers are strictly bound by confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by Scots law or in response to valid requests by public authorities (e.g., Police Scotland or UK courts).
5. Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as long as your account remains active. If you choose to close your account, we will delete or anonymise your personal data, except for data we are legally required to retain.
6. Security of Your Data
We use appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
7. Your Data Protection Rights (UK GDPR)
Under the UK GDPR, you have specific rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete personal information.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your account and personal data, subject to certain legal exceptions.
- Right to Restrict Processing: You can object to or ask us to restrict how we process your data.
- Right to Data Portability: You can request a digital copy of the data you provided to us.
To exercise any of these rights, please contact the Musical1 Admin team. You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (ICO) .
8. Cookies and Tracking Technologies
Musical1.com uses cookies to ensure our website functions correctly, to remember your login status, and to analyze website traffic. You can choose to disable cookies through your individual browser settings; however, doing so may affect your ability to use certain features of the platform.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal obligations. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: